What do our customers think of our service?
Below are quotes from some of our current customers. As Link Systems and ScottAdam have recently combined our customer quotes refer to these companies.
If you would like to talk to these customers, call us and we will put you in direct contact with them.
We were recently confronted with the need to replace our SBS Server due to Microsoft removing support on the software.
We use Sage 200 in house for our accounts and the cost of replacing the SQL database software, Exchange for email, and the necessary equipment to run it all was, we felt, excessive.
We explored the market for a provider who could host the Sage product and our company email. We selected LSA Systems because of their knowledge and experience in working with the Sage 200 product.
The project was handled very professionally, with the potential costs and every step being explained in detail. In my experience however, IT projects of this nature rarely go to plan. They often come in over budget and take longer to implement than originally explained at the outset.
In this instance I was pleasantly surprised. LSA were extremely efficient in moving my entire business to a hosted environment, things happened when they said they would happen, and the costs quoted were exact and to the penny. Even my reservations regarding the speed of response of the system proved to be unfounded with the speed of data input and printing being no worse than it was when we were running on our internal server.
The flexibility is another big plus. With the hosted desktop and email, I can increase and decrease my connections with a simple phone call, allowing me to respond to seasonal trends with no capital cost or IT service charges.
To say that I am delighted with the outcome of this project would be an understatement and I can strongly recommend LSA Systems and their hosted solutions.
Paul, Managing Director
Cleaning & Janitorial Suppliers
They went the extra mile to find a resolution to my pc problem while I was in Delhi – saved my life and much appreciated .. superb.
Telecommunications Equipment Supplier
"When I get an IT problem I want an engineer on site within hours, not days. That’s exactly what I get with a LSA Systems Support Contract".
Steve, Financial Director
Sports Media Company, Essex.
"I used to constantly worry about the validity of my data back-up and whether my staff were rotating the media correctly. LSA Systems provided me with an EBDR solution with off-site back up. It cost me less than £5000 and I pay significantly less per month for offsite data storage than other suppliers would have charged me. Best of all, I can sleep at night knowing my data is safe".
Ian, Managing Director
Specialist Builders Merchant, London.
"I like the people at LSA Systems - they are very accommodating and flexible. Our business is growing quickly and we need flexibility in our IT arrangements. When selecting an IT partner it is important to have people who understand your needs and who you can rely on. LSA is one of the best IT service providers we have worked with."
Tony, Chief Financial Officer
Investment Management Company
"LSA Systems are professional - they know what they are talking about. The people are friendly, helpful and reliable. Our two biggest concerns are downtime and security. LSA Systems keep us up and running and our systems and data secure."
"No one but an LSA Systems engineer is allowed to touch my IT equipment".
Peter, Managing Director
Foreign Exchange Broker, London.
"To me, IT is a ‘necessary evil’ and is there purely to get the job done. I don’t understand it but, with a support contract from LSA Systems, I don’t need to understand it, it just works".
Gill, Office Manager
Global Distributor, Essex
"LSA Systems are very flexible and don't watch the clock. They will stay until the job is done. Internet access is vital for us - most of our communications with customers are by email and our sales people also need remote access. LSA Systems provides all our IT support - this is essential for us: we need someone who will take responsibility for everything. Response times are also important - we need telephone support and site visits within 24 hours."
Catherine, Office Manager
Professional Cleaning Services
"LSA Systems is a nice company and we have a good relationship with them. A good IT partner is essential for us if we are to keep our customers. We also have to keep our business running and can't shut down during the week. LSA are very flexible and will work at the weekend if necessary. They can be here in 20 minutes but most of the work is done remotely or by phone."
Access Security Company