At LSA Systems, we provide expert and friendly IT Support to small and medium sized businesses in Essex and across the South East of England.
With our Support Service, your business can benefit from telephone, remote, on-site and fully monitored support from any location in the UK. Our support service is available from 8:30am to 5:30pm five days a week, and once purchased, all it takes is one quick phone call to our support desk, and one of our engineers will be on the line, ready to resolve any IT issue that you may have. There are no automated operators, waiting times or phone queues—just the expert help you need, as soon as you need it.
Assisted support is ideal for businesses that already have in-house IT support staff, but still need a second line of backup support. We afford you the flexibility of tailoring our assisted support to your requirements, whether you’d like backup support for the entire network or just for your servers, for example.
We also cover your in-house support when away on leave, so your employees can enjoy a healthy work-life balance while you still have peace of mind. Importantly, our team will serve as a source of expertise that will complement your onsite staff’s knowledge, so you can better cater to your business’s changing IT requirements.
With our full support service, we cover your business’s entire network, or can work according to your specifications. For instance, you may only want support for your main server and a few PCs.
Whatever your preference, this service can be adapted accordingly while satisfying all your requirements.
Our outsourced support package combines the comprehensive cover of our full support service with additional monitoring and planning services, effectively making LSA Systems your business’s IT department. This is the ideal solution for growing businesses, since we can easily accommodate your changing IT needs as you expand, saving you the expense and hassle of recruiting and managing onsite IT support staff.
Most importantly, our outsourced package gives you the full benefit of our expertise, and access to the latest technology.